Terms & Conditions
Welcome to Lifestyle Wellness Center. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree, you may not use our services.
Privacy Policy
Your privacy is our priority. We are committed to protecting your personal information in accordance with federal HIPAA laws and Maryland state regulations.
a. Information
We Collect
- Personal Data: Includes your name, contact information, date of birth, insurance
details, and other data necessary for providing our services.
- Health Information: Any information related to your mental health history,
treatments, and progress shared during therapy sessions.
- Payment Information: Data necessary to process payments for our services.
b. Use of
Information
We use your information to:
- Provide and personalize therapy services.
- Communicate with you regarding appointments, services, and updates.
- Ensure compliance with legal and regulatory requirements.
c. Sharing of
Information
We do not share your personal data with third parties, except:
- When required by law or in compliance with HIPAA regulations.
- With insurance providers for billing purposes.
- With your explicit consent to coordinate care with other healthcare providers.
HIPAA Compliance
At Lifestyle Wellness Center, we adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA) and Maryland-specific guidelines.
a. Your Rights Under
HIPAA
- Access: You have the right to view and request copies of your health records.
- Amendments: You may request corrections to your records if you believe they are
incorrect or incomplete.
- Restrictions: You may request restrictions on certain uses and disclosures of your
health information.
- Confidential Communications: You may request that we communicate with you via
specific channels (e.g., email, phone, or mail).
b. Security Measures
To ensure the confidentiality and integrity of your data, we employ:
- Encrypted communication channels.
- Secure storage systems for physical and electronic records.
- Regular staff training on HIPAA compliance.
c. Reporting
Breaches
In the unlikely event of a data breach, we will notify affected parties and relevant authorities in compliance with Maryland’s breach notification laws and HIPAA regulations.
For more information on Maryland-specific HIPAA guidelines, visit Maryland Psychological Association HIPAA
Appointments and Cancellations
- Scheduling: Appointments can be scheduled online or by phone. A confirmation
email or text will be sent.
- Cancellations: We require at least 24 hours’ notice for cancellations. Missed
appointments or late cancellations may incur a fee.
- Rescheduling: Rescheduling requests must be submitted 24 hours before the
original appointment time.
Payment and Insurance
- Accepted Payments: We accept major credit cards, insurance, and other approved
payment methods.
- Insurance Coverage: It is your responsibility to verify coverage with your insurance
provider. Co-pays and deductibles must be paid at the time of service.
- Refunds: Payments for missed appointments are non-refundable.
Use of Website
- Content: All content on this website is for informational purposes only and is not
intended as medical advice.
- Security: While we take measures to secure our site, we cannot guarantee
complete protection from unauthorized access or hacking.
- External Links: Our site may contain links to external resources. We are not
responsible for the content or privacy practices of these websites.
Limitation of Liability
Lifestyle Wellness Center is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our
services or website.
- Misuse of information by unauthorized third parties despite our compliance with
HIPAA and data protection laws.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of these updates.
Contact Information
If you have questions or concerns about these terms, your privacy, or your health information, please contact us:
Lifestyle Wellness Center
Email: info@lifestylewcenter.com
Phone: 410-405-6496
Address: 10451 Mill Run Cir ste 400, Owings Mills, MD 21117